Latest Jobs in DHL Express Indonesia January 2011

DHL Express Indonesia has career opportunities for a talented, enthusiastic and energetic person. We would like to invite suitably qualified candidates for the following position vacancy:

GLOBAL CUSTOMER SOLUTION ACCOUNT MANAGER

Overall Purpose
To develop and manage the sales territory effectively in order to exceed the assigned sales budget. Seek and identify opportunities in capturing new business.

Relationship
Report to: Customer Industry Development Manager

Supervise:
Internal Relationship: Country Sales Team, Area Manager, Other Functional Department, Gateway & Operation, Network

External Relationship: Customer

Accountabilities

Designated Customers (a defined portfolio)

1. Identify, establish and manage multi-tier relationships across customer and DHL organisations to ensure a long-term business partnership and achievement of corporate goals
2. Build and maintain executive relationships within the designated GCS/MNC customer accounts
3. Lead and manage customer presentations and proposals
4. Establish clear understanding of customer expectations and requirements
5. Provide customer oriented service at all times relating to specific sales and customer expectation issues
6. Plan & co-ordinate activities and programmes to retain and develop sustaining sales revenue
7. Develop and manage after sales strategy for each of the designated account customers

Country GCS Manager or Country MNC Manager and National GMNC Manager

1. Provide customer account revenue and activity reporting, as required by the Management team
2. Participate in and contribute to the development of strategies and approaches to maintain, protect, improve and grow account sales & portfolio
3. Keep current and provide country GCS/MNC account strategy in line with country level business plans, ensuring profitable revenue growth

Regional GCS &/or MNC Customer Managers and Regional Industry Group Managers

1. Provide country inputs to the development of account strategies
2. Implement agreed account sales and customer acquisition strategies set by the regional account team, ensuring targeted revenue and profitability levels are in line with agreed business plans
3. Drive sales improvement through regionally harmonised processes
4. Contribute to the regional bidding or RFQ process when requested

Requirement

1. University degree, preferably in Economics or Business with broad knowledge of Sales
2. 5 years corporate consultative / solution based sales experience in a service-related industry
3. Experience in managing and developing accounts of greater than USD1 million per annum
4. Posses a high level of intelligence, excellent interpersonal and communication skills
5. Able to work in a team and has a good organization skills
6. Able to manage, develop relationship and negotiate at all levels of management
7. Must be innovative, good communication, presentation and analytical skills
8. Fluency in English (written & spoken)
9. Computer literacy (MS Office, Netscape Mail)
10. Willing to travel & own car

An attractive salary, benefits package, career opportunity to take you up to DHL path of management excellence will be offered to successful candidates commensurate with the candidate’s professional qualification.

If you are interested, send your application letter including details of your work experience, references and recent photographs to:

Human Resource Department
DHL Express Indonesia
Mulia Business Park Build F
Jl. MT Haryono Kav 58-60
Jakarta 12780

Or e-mail: resourcing.id@dhl.com

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